A11 battery will bootloop while charging

[sexymomma0813]

I have an a11 and when I shut it off no matter what the battery is I will have to charge it and it power cycles till its at 100% how do I fix this 

[Bakerking]

It Sounds like your battery is pretty much fried. An upgrade would be the best option at this point. I know the flagship phones are more pricey but it is very much worth it.

[Bakerking]

More durable too

[sexymomma0813]

I get to get 1 free upgrade in 1 month

[Bakerking]

Perfect! I suggest the Galaxy note s20 ultra or the Z fold 2.

[SamsungAdam · Accepted solution]

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message: http://bit.ly/2JH2rq2

[CJ619]

I have the Note 20 Ultra and I love it!! Highly recommended!!!

[sexymomma0813]

A21