I have a Samsung F41 mobile phone which I was using earlier. Later, I gave it to my father, and he used it for about a month. Before handing it over, I had performed a factory data reset.
After that, he added his Gmail account and used the phone. Recently, I got the phone back and performed another factory data reset. Now the phone looks like new, but it is asking for the last used Gmail account to continue.
The issue is that my father does not remember the Gmail ID he used. I tried entering my Gmail account, but it is not accepting it and shows that it is not the previously used account.
From my online search, I understand this is related to FRP (Factory Reset Protection).
Can someone please guide me on how to unlock and use my mobile phone now?
There is no bypass available for the FRP lock should you have forgotten your login credentials.
Additionally, you have reached the US support site. For future reference, we recommend contacting the support community specific to your region via the following link: https://www.samsung.com/us/common/visitlocationsite/.
The issue is that my father does not remember the Gmail ID he used. I tried entering my Gmail account, but it is not accepting it and shows that it is not the previously used account.
