Original topic:

Cannot open camera

(Topic created: 06-11-2025 11:28 AM)
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thebasicuseryt
Asteroid
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A Series & Other Mobile

A internal memory issue. I have 13.6G on my A03s, and I can't open camera

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello thebasicuseryt, Welcome to the Community. We know how frustrating internal memory issues are, and how upsetting it is to not be able to use the camera.

Here is a link with information for freeing up storage on the phone: https://www.samsung.com/ae/support/mobile-devices/how-can-i-expand-my-samsung-phones-storage/

To troubleshoot camera issues, start by clearing the app cache: https://www.samsung.com/us/support/answer/ANS10001372/

You can also try the steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001329

Using the diagnostic feature in the Members app (under the Support tab) will let you test the hardware on the phone.

We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

 

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