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ā06-11-2025
11:28 AM
(Last edited
ā06-11-2025
11:29 AM
by
SamsungRei
) in
A internal memory issue. I have 13.6G on my A03s, and I can't open camera

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ā06-11-2025 01:10 PM in
A Series & Other MobileHello thebasicuseryt, Welcome to the Community. We know how frustrating internal memory issues are, and how upsetting it is to not be able to use the camera.
Here is a link with information for freeing up storage on the phone: https://www.samsung.com/ae/support/mobile-devices/how-can-i-expand-my-samsung-phones-storage/
To troubleshoot camera issues, start by clearing the app cache: https://www.samsung.com/us/support/answer/ANS10001372/
You can also try the steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001329
Using the diagnostic feature in the Members app (under the Support tab) will let you test the hardware on the phone.
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

