Original topic:

Galaxy A14 acting like headphones are plugged in when they're not

(Topic created: 06-03-2025 12:32 PM)
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Cosmii
Asteroid
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The title basically explains what's wrong. The problem's been happening ever since this morning, but sometimes it actually fixes itself for a bit, before going back. If it doesn't fix, then I have to restart my phone and then it happens about 5 to 10 minutes later. Obviously it's annoying, so I wanna see if there's a solution other than buying a new phone.
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17 Replies
wolfonrr
Cosmic Ray
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Have you contacted any IT or samsung
Cosmii
Asteroid
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No, not yet
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wolfonrr
Cosmic Ray
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Well try to see if they have a answer
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realaud
Galactic Samsung Care Ambassador
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Are you talking about wired headphones or BT?

Cosmii
Asteroid
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Wired, I have Bluetooth off
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realaud
Galactic Samsung Care Ambassador
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Have you cleared your phone's cache partition?

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Cosmii
Asteroid
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Sorry for the extremely late reply, the notifications weren't going through. (unrelated to the bug) How do I do that?
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realaud
Galactic Samsung Care Ambassador
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1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears

2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.

3. Use the volume buttons to navigate through recovery menu options and highlight “Wipe Cache Partition.” Press power button to select this option . Confirm by navigating to the yes response and tapping the power button to select.

5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it . The phone will reboot as normal.

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Cosmii
Asteroid
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I accidently holded both the vol up AND down buttons, and accidently made my side button break while trying to redo it. It took me 5 minutes to wedge the side button enough that it registered, but it's still not fixed. (it's sideways) I know that sounds crazy, but it's true, so you have any other ideas?
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