JUMP TO SOLUTION Solved

Original topic:

Galaxy A17 5g glitchy and Bluetooth/Internet don't work

(Topic created: 02-13-2026 11:49 AM)
1223 Views
MATHEWCARLON
Constellation
Options
A Series & Other Mobile

This phone is complete trash! Phone is glitchy bluetooth don't work internet bairly works with 5g+ service area complete waste of money

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
CEParsons
Honored Contributor
Options
A Series & Other Mobile
Sorry you are experiencing this.

A1X series phones are some of the lowest-end devices in Samsung's lineup and are designed to be basic communication devices. Because of their low price, they are often given away free as part of carrier promotions.

You are likely to encounter performance issues with tasks beyond basic communication.

You can potentially alleviate performance issues by completing these steps for routine maintenence:

☆ Follow Samsung’s Best Practices Guide

In particular, clearing device cache is an important practice in order to clean up junk files and keep things running smooth.

See the guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

View solution in context

0 Likes
Reply
7 Replies
Solution
CEParsons
Honored Contributor
Options
A Series & Other Mobile
Sorry you are experiencing this.

A1X series phones are some of the lowest-end devices in Samsung's lineup and are designed to be basic communication devices. Because of their low price, they are often given away free as part of carrier promotions.

You are likely to encounter performance issues with tasks beyond basic communication.

You can potentially alleviate performance issues by completing these steps for routine maintenence:

☆ Follow Samsung’s Best Practices Guide

In particular, clearing device cache is an important practice in order to clean up junk files and keep things running smooth.

See the guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...
0 Likes
Reply
MATHEWCARLON
Constellation
Options
A Series & Other Mobile
I've had these problems since about 5 minute after turning the trash on
0 Likes
Reply
CEParsons
Honored Contributor
Options
A Series & Other Mobile
I understand it can feel frustrating when the device you purchased doesn't meet your needs.

I would personally advise returning the A17 if possible and choosing a more capable device that can perform the way you need it to.

I would recommend A3X series or higher, ideally S25FE if you can manage it.

You mention you have purchased $30 Samsung devices from Walmart before, which tells me you aren't totally averse to purchasing carrier locked devices. I would really advise looking at carrier deals on the S25FE, I have seen them available for as little as $7/month ($168 all in at the end of the term) through Cricket or $0 down at T Mobile.
MATHEWCARLON
Constellation
Options
A Series & Other Mobile
T-Mobile is a complete waste of time that service is **bleep**ty and doesn't work most places
0 Likes
Reply
CEParsons
Honored Contributor
Options
A Series & Other Mobile
I understand if you don't want any assistance in the matter. I hope you find a device and carrier that meets your expectations. Have a great day 😃
MATHEWCARLON
Constellation
Options
A Series & Other Mobile
I've had better luck with the 30 dollar samsung from walmart
0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

Sorry to hear you're having issues with the A17. Since it only has 4GB of memory, the device may run slowly because the memory is being used by open apps. I would recommend exchanging it for a higher model with better specs if possible.  My phone has 12gb and 9gb is used almost all the time.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply