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ā05-19-2025 11:55 PM (Last edited ā05-20-2025 01:51 AM ) in
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ā05-20-2025 02:40 AM in
A Series & Other MobileTiny plastic burrs or rough edges around the camera ring What looks like debris or glue residue, but is actually manufacturing imperfections Uneven molding or leftover material from the camera module assembly
This seems to be a cosmetic quality control issue, not widespread, but not unheard ofāespecially on mid-range devices where plastic is used for trim and housing.
What You Can Do: 1. Check if itās removable Use a soft brush or microfiber cloth to gently clean it. If it doesnāt come off, itās likely a rough edge or molding issue, not debris. 2. Document it Take clear, close-up photos under light to show the issue. If you notice the area getting worse or debris collecting there, it helps build your case. 3. Escalate with Samsung
Since support dismissed it due to āno functional impact,ā ask to escalate:
Use the Samsung Members app to submit feedback with photos. Visit a Samsung Authorized Service Center in person if you have one nearbyātechnicians can sometimes smooth the edge or even replace the back housing under warranty if itās a manufacturing flaw. 4. If aesthetics matter
And you can't return the phone, consider:
Using a camera protector ring or case with a raised bezel to mask the area and prevent more debris from gathering there.
Would you like a sample message you can use to escalate with Samsung support or via the Members app?
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ā05-20-2025 02:47 AM in
A Series & Other MobileI got an incredible deal on this phone but with that deal comes no returns. I have a receipt (from a retailer) for warranty but I can't use it to exchange the phone.
I'm still undecided if getting it fixed is worth the hassle, especially since I have no service centers near me.
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ā05-20-2025 04:56 AM in
A Series & Other MobileIf it doesn't affect the functionality of the camera, and your photos aren't impacted, just leave it alone. Since you say it's hard to see "unless you are looking for it", stop looking for it. I do know that's easier said than done, as you can't unsee what you know is there. Personally, I don't see anything in your photo, but you have the actual phone and it's probably more evident.
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ā05-21-2025 08:13 AM in
A Series & Other Mobile
