Original topic:

Galaxy A71 5G

(Topic created: 09-24-2025 04:16 AM)
388 Views
KingJPierre
Constellation
Options
A Series & Other Mobile
My phone will not connect to my Sim card. It's an unlocked device. It's originally rooted to Verizon but I was using it with AT&T. I dropped it one day and haven't been able to use it to make calls without wifi.. As soon as I turn off my wifi I can no longer get make calls text or internet. It just says searching for service.
3 Replies
kaykay4
Asteroid
Options
A Series & Other Mobile

I don't know of you've tried this or how it works but I use mobile data for no Wi-Fi, and haven't had to have my Wi-Fi on for about a year

0 Likes
realaud
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

You dropped your phone.  The drop likely damaged something inside, either the mobile antenna, the SIM reader,  or it simply unseated your SIM card. Have you tried simply opening your SIM tray and reseating your SIM?  Run a diagnostic on your phone to make sure everything is working properly.

0 Likes
meself
Honored Contributor
Options
A Series & Other Mobile
Sim card reader most likely got damaged and who knows if anything else
0 Likes