Original topic:

Galaxy Phone: Warning message that my Phone is infected

(Topic created: 02-07-2026 03:08 PM)
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SuperAbue
Constellation
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A Series & Other Mobile

I am constantly getting warnings. That my phone is infected? Don't I have protection with ANDROID?

6 Replies
Samsung_Moderator
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Hello SuperAbue, welcome to the Samsung Community! I understand your concerns regarding your device showing a message about being infected. Have you recently downloaded a new app? If you try your device in safe mode to verify if a third party app is causing the issue: Booting your Samsung Galaxy into Safe mode | Samsung CA

Scan your device with App Protection. Navigate to Settings, and then tap Security and privacy. Tap App security, and then App protection. Tap Scan phone

Please Note that App protection may not be available on some models and carriers. Some carriers may also provide alternate solutions. What is the model of your device? 

If you are still experiencing the message then I would recommend a factory data reset: Perform a factory reset on your Galaxy phone or tablet

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Constellation
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Stormi1345
Asteroid
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I keep getting notices that my phone is infected by 2 virsus
Stormi1345
Asteroid
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A Series & Other Mobile
24S
Stormi1345
Asteroid
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A Series & Other Mobile
Is anyone there?
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello Stormi1345, welcome to the Samsung Community. Did you try the recommended troubleshooting steps above?