Original topic:

Keyboard Problem

(Topic created: yesterday)
360 Views
hi3gihsr
Constellation
Options
A Series & Other Mobile

image

I've been messing around with Good Lock a bit and my keyboard suddenly turns to light in dark mode, I tried clearing cache of Samsung Keyboard but it hasn't gone back to normal. Does anyone know how to fix this issue?
0 Likes
3 Replies
realaud
Honored Contributor
Options
A Series & Other Mobile
I think the keyboard had a recent update that severed its link to themes an good lock. You should put in a error report.
hi3gihsr
Constellation
Options
A Series & Other Mobile
thanks, how do I do that?
0 Likes
realaud
Honored Contributor
Options
A Series & Other Mobile

In the support tab of the members app.  Tap on send feedback, tap the circled arrow on the right side of the screen, choose your issue (either choose "application" or "others".  Describe your issue in as much detail as possible, tap the paper clip on top to include a screen shot if you want, leave the "send system log data" option checked.  When you are done, tap the arrow on the top right to send.  Allow time for the system log to upload and do not close the members app until the log uploads.  It will tell you when it's done.  You should get a copy of your log on your phone.