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Original topic:

Members app lags in loading or doesn't load at all

(Topic created: 04-01-2026 08:32 AM)
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A Series & Other Mobile

Sometimes but usually, when I open the Members app, it takes very long to load or just doesn't load and stays on the loading screen. I experienced this issue before but I thought it would stop, but it keeps doing it. There wasn't any clear cache option in the members app info in settings so I force stopped and entered the app to see if that does anything ( yes really dumb idea ) . I restart my phone usually most of the time, also in various occasions ( almost every day ) im forced to shut down my phone, and I think it counts as a restart when I reboot it. My other apps work fine becuase i decided to look if the other apps do the same, they weren't glitching. I'm just tired of waiting a quarter of a century. Anyone else with this issue or just me? 

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Mujibar
Honored Contributor
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A Series & Other Mobile
The Members app is behaving normally for me. Sometimes there are server issues, but I'm not currently experiencing any.

Every app has the option to clear cache & data. Long press the app icon and go to app details (the circled 'i'). You can clear cache & data under Storage.

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8 Replies
Solution
Mujibar
Honored Contributor
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A Series & Other Mobile
The Members app is behaving normally for me. Sometimes there are server issues, but I'm not currently experiencing any.

Every app has the option to clear cache & data. Long press the app icon and go to app details (the circled 'i'). You can clear cache & data under Storage.
IraqVet04
Supernova
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A Series & Other Mobile
Learn something new everyday. Never knew about long pressing the app. Nice short cut.
Mujibar
Honored Contributor
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A Series & Other Mobile
Samsung redundancies - always more than one way to do a thing
IraqVet04
Supernova
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A Series & Other Mobile
Every once in awhile my Members App won't load properly. I generally just clear the App Cache and restart my phone and it functions normally.
meself
Honored Contributor
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A Series & Other Mobile
I got to Settings than apps down to the samsung members app to clear the cache
Mujibar
Honored Contributor
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A Series & Other Mobile
That works, too
AAbbott
Cosmic Ray
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A Series & Other Mobile

In addition to clearing the app cache, you can download Good Guardians and the App Booster and run it to optimize (defragment) your apps.  That should clear up any failure to load problems.  Sometimes, if that happens to me with any app, I make sure to close the app in the task changer then reopen it, not usually a need to reboot the whole phone.

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A Series & Other Mobile
I've already used good guardians but thanks for trying to help!
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