Original topic:

My Samsung isn't letting me use my theme park so I can color my icons ect

(Topic created: 03-19-2026 07:51 AM)
509 Views
Annaleighb
Astronaut
Options
A Series & Other Mobile
It keeps saying to text via Samsung members to fix it or sum I don't really know what to do
1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello Annaleighb, welcome to the Samsung Community! I understand your frustrations with your device not allowing you to use theme park. I would recommend that you uninstall and reinstall the Good lock app and verify that it is up to date. In addition, clear the app cache.

If you are still experiencing issues with the app please submit an error report:

Samsung Members App > Get Help > Send Feedback > Error Report 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes