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Original topic:

Notification panel showing over the top of app content Galaxy a54

(Topic created: 3 weeks ago)
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Lori22663
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My notification panel is showing over the top of app content.

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LongHiker
Galactic Samsung Care Ambassador
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@Lori22663 This looks like a fault of the app not the phone. What app is this? The app should not be putting content up under the status bar. It may be that the developers of that app need to make an update. 

 

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Lori22663
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I have been working to fix this every single day and have tried everything under the sun. It's only been happening since the latest Android update.

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VerbumVeritum
Galactic Samsung Care Ambassador
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So you have attempted to clear the cache partition?
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Lori22663
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Yes

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VerbumVeritum
Galactic Samsung Care Ambassador
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The next thing to try would be a full favtory reset. Be sure your info is backed up prior to doing so.
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Lori22663
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Thank you, but since it's only happening on that one app, I'm going to wait a little while and see if maybe the app will update itself, to coincide with the Android update. I've already contacted the site and they couldn't help me right now, but also said that I said I should just give it a little bit. It's just annoying, because I actually use the site for hours each day. Thanks again for your help!!

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Solution
LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile

@Lori22663 This looks like a fault of the app not the phone. What app is this? The app should not be putting content up under the status bar. It may be that the developers of that app need to make an update. 

 

Lori22663
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Okay, thank you very much, I'm not extremely tech savvy so I wasn't sure.