Original topic:

Picture format not supported after updates this week

(Topic created: 04-10-2024 08:04 AM)
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chefjoe472
Asteroid
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A Series & Other Mobile

After updating my Samsung a14 - pictures become unusable and corrupted. File shows as jpeg, but cannot view them
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JacePoe8299
Asteroid
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A Series & Other Mobile
I have the s22 ultra and the a14 5G. If possible if you have a laptop available, plug your phone into it and SYNC your gallery. As the files pop up on your computer instead of leaving them as JPEG, manually edit and replace it with PNG instead. See if that fixes your issue.
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chefjoe472
Asteroid
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A Series & Other Mobile
Thank you. Unfortunately, note pc available
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rvcjew
Cosmic Ray
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Do you mean you went from say one ui 5.1 to 6.0? Is it only new photos taken you can't view or old ones to and do you mean can't view on the phone or on a pc?
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Members_KI6z4nI
Constellation
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A Series & Other Mobile

Pics aren't uploading after updating s22 yesterday 

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userOUYFOt8CuF
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A Series & Other Mobile
Updated security today 7/18/2024 and once again samsung and it's updates killed my gallery. Any clue to restore without going one photo at a time? ZFold 5
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