Since the new update, things have been terrible. Please push out a fix for that terrible update! Wi-fi has such a weak and unstable connection, can't pull up websites. Did all the troubleshooting with a tech. Cleared the phone cache, started in Safe mode. Then after that my text messages turned green. Lost RCS. I gave up with tech. PLEASE FIX THIS UPDATE!!!
Issues resolved! From Samsung Rep: Reboot phone. Delete wi-fi connection. Re-add wi-fi connection. Not directed to, but I rebooted again after re-adding wi-fi connection. All good now 😊
Sorry you’re having this issue but since this is just a User to User Support community you should have stayed on with tech support that was trying to help. I would suggest taking your phone to a certified repair center to have it checked out.
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Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
Issues resolved! From Samsung Rep: Reboot phone. Delete wi-fi connection. Re-add wi-fi connection. Not directed to, but I rebooted again after re-adding wi-fi connection. All good now 😊
