Samsung Galaxy A16 got software issues or other issues

[supernatural1xx]

I have Samsung galaxy a16 from Verizon seems phones got issues due to software issues or other issues

[Samsung_Moderator]

Hello @supernatural1xx, thank you for reaching out to community. I understand that you are having some issues with the phone. We would like to see if we can assist you with your problems. Can you provide us with a description of the problems that you are having. Thanks again for reaching out and we look forward to hearing from you again.

[supernatural1xx]

This morning the phone randomly dropped service or no data connection or no phone calls. But it good for now but it may do it again

[Samsung_Moderator]

Hi supernatural1xx, thanks for providing that information. If you have tried all the troubleshooting steps posted in this link: http://www.samsung.com/us/support/troubleshooting/TSG01212956/

then I recommend that you reach out to your Service Provider (Verizon) for further assistance. 

[supernatural1xx]

It seems the Samsung members app having connection or it the phone performance issue 🤔