Original topic:

Samsung account states "Call and text services" is enabled to my account

(Topic created: 2 weeks ago)
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Leemergent
Constellation
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My Samsung account states this service is enabled to my account, but I only have one Samsung device- a phone. I've searched my phone and can't find a place to DISABLE this - I don't even have the option under settings. Can anyone assist me? Thank you! 

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grimmixxty
Asteroid
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When you say "this service," it sounds like you're talking about a Samsung account service that’s enabled automatically, but you don't see a way to disable it on your phone.

First, to make sure I guide you properly:

Can you tell me what service it says is enabled? (e.g., Samsung Cloud, Find My Mobile, Samsung Pass, Samsung Free, etc.)

Or, what exact message you are seeing?

General troubleshooting if you don't see it easily:

Open Settings on your Samsung phone.

Scroll down and tap your name at the top where it shows your Samsung account.

Under your Samsung account settings, tap "Security and privacy", "Apps and services", or just "Services" (depending on your phone model and software version).

Here you should see a list of active services (like Samsung Cloud, Find My Mobile, SmartThings, etc.).

Tap on the service you want, and often it will have an option to disable, log out, or opt out.

If no disable option is given, sometimes Samsung doesn’t allow disabling certain core services unless you remove the Samsung account from the phone entirely — but there are often workarounds.

Important:
Some services (like Find My Mobile or Samsung Cloud) are built-in with Samsung devices and can't be disabled fully unless you:

Remove your Samsung account from the device

Or, sign in to your Samsung account via Samsung’s website and adjust settings there.

Would you like me to guide you based on what service you're seeing? It will only take a minute if you tell me the name!
(Also, if you want, I can show you step-by-step screenshots too.)

Which service is it?

realaud
Honored Contributor
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Likely what you are seeing is that the setting to allow call and text on other devices is enabled.  When this setting is enabled, multiple eligible devices are linked through your Samsung account so they can share services even if only one device has a phone plan.  It is not harming anything to be on if you only have one device, as only a device logged into your Samsung account would have access to this feature, you are worried about some rando using your phone plan on their device.  If you want to turn it off.  Go to your phone settings/connected devices/call and text on other devices, tap it and turn off the slider.  You can also turn it on or off in the quick panel.

Screenshot_20250428_133831_Settings.jpgScreenshot_20250428_133837_Call & text on other devices.jpgScreenshot_20250428_134221_One UI Home.jpg

Leemergent
Constellation
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Thank you. 

The thing os- I don't even see this setting in my phone. I go to settings-I don't see a connected devices setting. I have the option to quickshare, which I'd have to download. Under my Samsung account, "call and text from other devices" is an app associated with my Samsung account. The app itself is NOT on my phone, however. 

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realaud
Honored Contributor
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Connected devices, should be the second setting, right under "connections". The two apps listed, are just examples of the apps most people are looking for. There is also the quick panel icon to easily toggle it.
1745935496277.jpg

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officialguy
Galaxy
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Do you really want to disable calls and texts on your phone?
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meself
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I'm thinking stated devices is on
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