Original topic:

Samsung charger EP-TA20JWE problem

(Topic created: 4 weeks ago)
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Members_372cokC
Constellation
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In March of 2025, I ordered two of the above chargers with cords.  Unfortunately, with both of them, plugged into my wall outlet (different ones, at different times), they both start emitting a high pitched noise.  When I touch them, they are VERY hot as are the ends of the cords.  I tried them both in different outlets, but the same thing happens every time.  I have been trying unsuccessfully for several weeks now to find someone to chat with or to talk to on the phone, but the wait is VERY long and I give up every time.  The chargers did not cost that much as they were on sale, but I would have thought two things:  the quality would have been MUCH better and service/support would have been MUCH easier to get.  I am disappointed, Samsung.  I own three of your tablets, one of your phones, two of your televisions and two of your DVD players and have been your customer for years......

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LongHiker
Galactic Samsung Care Ambassador
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@Members_372cokC It sounds like they are producing coil whine. A noise some chargers produce. 

Where did you buy these adapters? 

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Members_372cokC
Constellation
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These power adapters with cables came as a set of 2 from the Samsung website.  Having a whine is not usual in my experience, but to have both a whine AND being very hot to the touch does not sound "good" to me.

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