Shutter sound like a picture is being taken on startup Samsung A16

[hwj]

Got a lot of things work out. Plenty to go, let's start with startup. I use a pin , anyone know how to turn off the camera from take a photo when I start my phone. Thanks, hwj

[meself]

That should not be happening when you start the phone

[hwj]

I agree

[Mujibar]

If you just got the device and are setting it up for the first time, I would suggest a factory reset. Much easier to deal with on a fresh device, and you can be assured that everything is reset because you did it yourself.

[hwj]

Not a bad suggestion, however I did the smart switch and really do want to start over. Getting rid of all the google wasn't easy. Still working on that.

[Mujibar]

If you used Smart Switch to transfer everything once, it can be done again. A factory reset is probably your best bet, rather than trying to troubleshoot, figure out what is happening, and possibly arrive at the same conclusion after a lot more work. If it were me, I'd cut my losses.

[hwj]

You may well be right

[Mujibar]

Is the camera taking a pic of you because you're entering the wrong PIN?

[hwj]

Your hearing the shutter etc. No pictures in the gallery. The pin is correct. When setting up i entered the same number twice as I should.

[Samsung_Moderator]

Hello hwj,

Thanks for reaching out. I totally agree with what @Mujibar suggested a factory reset since you used Smart Switch for the transfer.

If you are still experiencing the same symptoms after the factory reset, then I recommend booting your phone in Safe Mode. A third-party app could be causing the symptom that you are experiencing, and this would disable all third party apps from running in the background. 

Test in Safe Mode:

1. Press and hold the power button (or Side button) until the Power menu appears. 
2. Long-press the Power off icon on the screen until it changes to "Safe mode". 
3. Tap Safe mode to restart.

If the symptoms does not occur in Safe Mode, then a third-party app is the culprit. Start by the most recent, and delete until the symptoms no longer occur.

Exiting Safe Mode: Restart your phone normally.

You can also follow this link here for more additional guidance on Safe Mode. https://www.samsung.com/us/support/answer/ANS10003495/

Let me know if this helped! 🙂