I'm annoyed now for my 1 year A05 and you all wants only to brought my phone to the samsung nearest center that's pretty annoying. You're rich now and we're spending much more money as you're making phones with defects in order to brought us to the nearest center and making earn money. What really happens to my phone???
Hello, Welcome to the Community. We understand how frustrating it is when the touchscreen of the phone is not responding correctly.
There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Here are some troubleshooting steps to assist you with your phone touchscreen issues https://www.samsung.com/us/support/troubleshooting/TSG01213974/.
Additionally, if you are using a screen protector or case, be sure there is no debris or dust in contact with the phone. Try removing the case and testing the phone.
We also recommend running the diagnostics in the Members app, under the Support tab.
If the issue persists after performing the steps, you can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
