Original topic:

What can I do if I forgot my phone pattern and it won't restart

(Topic created: 05-21-2024 05:06 AM)
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hafsuu
Constellation
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A Series & Other Mobile
My brothers forgot his pattern and I wanted to do a factory reset but it just turn right back on 
So what should I do
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justmehere179
Asteroid
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A Series & Other Mobile
Hard reboot -> press and hold all three side keys until screen goes black. Once black press and hold the Vol down key and power key until logo pops up -> release the keys for a second or two and remain pressing -> menu should pop up and factory reset is about halfway down in menu
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justmehere179
Asteroid
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A Series & Other Mobile
Even upon restart you will have to log in to a previously used Google account. This is to prevent theft of devices
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realaud
Neutron Star
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A Series & Other Mobile

Yes, but they will still be able to set a new pin/password/pattern.  They said they forgot the pattern, not their Google account password.  Factory resetting the phone erases all security until it's re-established.

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