Original topic:

Why am I still receiving Samsung Newsletters if my settings are OFF?

(Topic created: 08-07-2025 11:28 PM)
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J-69
Cosmic Ray
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A Series & Other Mobile

I tried contacting Samsung directly about this, but didn't get any help.
So I'm asking for some help here.

I am always getting email newsletters & advertisements from Samsung.
BUT, I have double-checked my Samsung account under 'Privacy Preferences' & here are my setting:

Customization Service> ALL OFF
Get News & Special Offers> OFF
Improve personalized ads with Samsung account data: OFF
Improve personalized ads with precise location data: OFF

I have ALL Privacy Preferences turned OFF.  So why am I always getting email newsletters & advertisements from Samsung?

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