userGGCC6ora9W
Nebula
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โ04-10-2026 10:40 PM in
A Series & Other Mobile
Is it me or has anyone else been having issues with Wi-Fi on their phones my A16 5G can't connect to my Wi-Fi router and I can only use mobile data, I regularly connect my phone to the internet every night and it doesn't seem to work anymore so has this been going on for a while on Galaxy phones
3 Replies
Mlavin515
Asteroid
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โ04-10-2026 11:44 PM in
A Series & Other Mobile
ME TOO!!
Dan2023
Honored Contributor
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โ04-11-2026 04:06 AM (Last edited โ04-11-2026 04:07 AM ) in
A Series & Other Mobile
Try resetting the wifi in your phone's Settings first.
If that doesn't resolve the issue, factory reset your router and go from there.
If that doesn't resolve the issue, factory reset your router and go from there.
neilth
Black Hole
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โ04-11-2026 08:28 PM in
A Series & Other Mobile
You should restart your phone into safe mode and see if your wifi works any better in that mode which prevents any third-party software from running and possibly interfering with your wifi functionality. Another option is to run the diagnostics available here in the Members app in the Support area where you can test the wifi system on your phone.