Original topic:

Can't make or receive calls after update

(Topic created: 06-11-2022 05:07 AM)
GalS20Ultra
Astronaut
Options
Android 12
My phone updated last night and now I cannot make or receive calls.  Is anybody else having this issue and how do we fix it?
6 Replies
Options
Android 12

Try calling your carrier see if they can help. You can also try to Reset Network Settings by going to Settings > General Management > Reset > Reset Network Settings. 

 

Let me know if this works for you

NoctisFFXV
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Diaboyos
Neutron Star
Options
Android 12
Ensure you don't have do not disturb on.
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Dianna61977
Cosmic Ray
Options
Android 12
You can still make calls with do not disturb on.
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Diaboyos
Neutron Star
Options
Android 12
Yes but some people aren't receiving them.
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Dianna61977
Cosmic Ray
Options
Android 12
I realize that but if they suddenly aren't able to make or receive calls, then DND would not be the issue. If it was just not being able to receive calls then I would suspect that would be the issue.
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User_name
Black Hole
Options
Android 12

which carrier? have you contacted the carrier? 

Submit an error report after replicating the issue if you think it's a software issue
Samsung Members app > Get help > Send feedback > Error reports

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