JUMP TO SOLUTION Solved

Original topic:

Expensive LED case no longer working post UI4 (Jan 22) update

(Topic created: 01-24-2022 05:46 AM)
userL9un5PR2bK
Constellation
Options
Android 12

Note20 Ultra - Expensive LED smart case - I am so disappointed in Samsung 😞

Ever since the UI4 dropped to my phone over the weekend the case no longer functions in anyway.

There is no LED case/cover service running or identifiable in the Apps section of the settings.

I pinged Samsung support via Messenger and wasted several hours without a solution and was simply left handing with no idea if this will ever work again.

I am now left with a useless £60 case and a really frustrating phone experience .

Does anyone have any guidance on how to restore the operation of my case? or how can I back out from UI4.0

1 Solution


Accepted Solutions
Solution
userL9un5PR2bK
Constellation
Options
Android 12

Had to fix this myself as Samsung had no clue and really did not seem to care.

The update must have added or changed the below setting, turn it off and it works again

Advanced Features > Accessories > Automatic unlock = Off

View solution in context

0 Likes
1 Reply
Solution
userL9un5PR2bK
Constellation
Options
Android 12

Had to fix this myself as Samsung had no clue and really did not seem to care.

The update must have added or changed the below setting, turn it off and it works again

Advanced Features > Accessories > Automatic unlock = Off

0 Likes