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β06-20-2022 02:23 AM in
Android 12After the June update I am experiencing huge issues with my phone and it is completely unusable.
Video playback: When playing videos they are extremely laggy and unwatchable. It is like they are played at 0.2 speed. Sometimes I get 2-3 seconds normal playback and that it goes back to laggy and stuttering. Only a phone reset could fix the issue but after that it appears again after max 10-15 mins. This happens on all apps that I use (YouTube, Netflix, HBO max, Gallery, VLC player) on both local files and streamed from the internet. Once the issue appears it is presented across all apps.
Audio playback: Same as for video issue above.
Phone calls: When I received a call and pick up I can't here anything nor the person on the other side. Calling back sometimes works ok but most often not. Again only reset of the phone fixes the issue until it appears again after a short period.
This started happen after the June update was installed (after that the phone worked without issues). It is Exynos model.
Things that I tried:
- Removed all battery optimization settings (including adaptive battery).
- Put processing speed to High and Max.
- Disabled the put apps to sleep setting.
- Set all of the apps that I tried to battery mode "Unrestricted".
- Cleared cache for all apps.
- Reset settings.
- Perform Factory reset twice (the second time I didn't even installed any app apart from the stock once)
Does anybody have the same issue? Is there any solution for this? I think that I tried everything and the next thing that remains is to reflash the device with an older FW (before the June update) but I want to avoid that.
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β06-20-2022 04:13 AM (Last edited β06-20-2022 04:21 AM ) in
Android 12- Mark as New
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β06-20-2022 06:13 AM (Last edited β06-20-2022 06:14 AM ) in
Android 12- Mark as New
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β06-20-2022 08:06 AM in
Android 12- Mark as New
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β06-20-2022 12:39 PM in
Android 12As I said I performed FR twice. The second time I didn't recover anything or even installed any apps. Just logged to my google account.
UPDATE: I also reflashed the FW using Odin and this also didn't fix the issue.
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β06-20-2022 01:08 PM in
Android 12- Mark as New
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β06-21-2022 06:00 AM in
Android 12I seems that this is the only solution left. I just didn't wanted to be left without a phone for several weeks. Thank you nevertheless.
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β06-20-2022 08:40 AM in
Android 12Submit an error report after replicating the issue (per issue)
Samsung Members app > Get help > Send feedback > Error reports
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β06-20-2022 10:44 AM in
Android 12- Mark as New
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β06-20-2022 01:37 PM in
Android 12
