Original topic:

Unable to get service at home after last update and cannot send text

(Topic created: 06-14-2022 04:27 PM)
DHislope
Astronaut
Options
Android 12

Why is it before this last software update I had 3 bars of 4G where I live and ever since I try to send a text and all I get is the **bleep**. I hate samsung

5 Replies
user_ams007
Samsung Care Ambassador
Options
Android 12
Try Installing Google carrier services from the Google play store this will update your carrier services information after you install the application reboot your phone and you should see better coverage
DHislope
Astronaut
Options
Android 12
Ok thank you so much I will try that at the risk of liking my phone again
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user_ams007
Samsung Care Ambassador
Options
Android 12
Some times if you open the Settings for your connections and toggle Airplane mode on and off it will refresh your mobile data service
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DanG92263
Black Hole
Options
Android 12
You may want to Reset Network Settings.

https://www.verizon.com/support/knowledge-base-223009/
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User_name
Black Hole
Options
Android 12

which carrier? have you contacted the carrier? 

Submit an error report after replicating the issue if you think it's a software issue
Samsung Members app > Get help > Send feedback > Error reports

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