Original topic:

Please fix this

(Topic created: 10-28-2020 02:29 AM)
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Samsung_A97W7iM
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It's not letting me use the rewards when I tap it, it just says error API.CAM_5002.400

13 Replies
Samsung_A97W7iM
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What the frick dude and nobody's helping me

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SamsungJoJo
Samsung Moderator
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Hello,

 

Can you give a bit more detail on the symptoms you are experiencing?

SamsungRyder
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What app are you in when you are trying to claim the reward? Have you been able to perform any troubleshooting for this symptom, if so, could you please provide me with any troubleshooting that may have been performed so we do not repeat anything that has been done already?

 

Thank you

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Samsung_A97W7iM
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I have a samsung note 9 and when I go on the offers and click on any of them its loads and says problem API.CAM_5002.400. Somthing like that

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Samsung_A97W7iM
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I am using the samsung members app and I go to the offers and if I click on any of them it says error API.CAM_5002.400

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Henry1825
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How bro??????

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Samsung_A97W7iM
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Hello everyone that's been trying to help me! Thank you for your service my problem is fixed.

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Kwesjsu
Cosmic Ray
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How did you fix the problem?

MTG13
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How was it fixed.  I'm experiencing the same issues. 

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