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user2NIW7ssTRf
Constellation

Right earbud not worjung

My right earbud is not working, not connecting. What should I do? 

UK device

3 REPLIES 3
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Samsung Care Ambassador

Re: Right earbud not worjung

Are you referring to the Galaxy buds? Could you check and see if nothing is obstructing the charging case? If the problem persists I recommend taking it into a certified repair center



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userMdPPrFETBw
Constellation

Re: Right earbud not worjung

Try recharging mine did the same then after charging worked fine

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Samsung Moderator
Samsung Moderator

Re: Right earbud not worjung

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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