Original topic:

Update

(Topic created: 03-30-2020 06:21 AM)
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userkexTzHlwzY
Astronaut
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Hi!

I have a Galaxy s7 edge (G935F) android marchmelow v6.0.1

I can not make the update automaticaly even manually to anothers androids versions and do not exist the option to make the updates in configurations app

 

How can I make to update my phone?

There is a another way to make it?

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ddsanchez_82
Product Expert
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Hey @userkexTzHlwzY ,

 

             The device that you have is an international model.  If you are located in the U.S. finding an authorized Samsung repair center that has the version of android you need may not be available.  If you are in the country of origin of the phone then they will be able to upgrade the software.  If this was helpful please leave a like and mark accept as a solution.

 

                                      Take Care,

                                ddsanchez_82

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Samsung_aikA5Lb
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Hi try update whith odin mode first download the firmware for you model on Sammobile

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