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Samsung Moderator
Samsung Moderator

Re: Forgot password of lock and mask apps

Have you tried the troubleshooting steps presented in the thread?

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userqD4CPdzEuv
Constellation

Re: Forgot password of lock and mask apps

Thanks dude .

    It works but the conformation message created a huge problem so then I choose to click on App Lock Type and then I has allowed me to change my password. 

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userqD4CPdzEuv
Constellation

Re: Forgot password of lock and mask apps

If you want to reset your password It may take 10 minutes or more depending upon your speed and accuracy.
You just have to go to settings>Advanced Features then click Lock and mask apps 5-10 times
Then you have to click back faster and then just for some Microseconds the all the options like on/off, locked app type,etc. will available to you,youjust have to click on App Lock Type and then finally you can change your password

Also if you try to off it you can't do it without entering your password as the conformation message appears.
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userL1Ebox3wyE
Constellation

Re: Forgot password of lock and mask apps

 
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Zasami
Astronaut

Re: Forgot password of lock and mask apps

Doesn't work it
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Samsung Moderator
Samsung Moderator

Re: Forgot password of lock and mask apps

@Zasami could you please provide me a bit more detail about the symptoms you are experiencing?

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userxmHGnFAztI
Constellation

Re: Forgot password of lock and mask apps

I forgot my password of lock and mask
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Samsung Moderator
Samsung Moderator

Re: Forgot password of lock and mask apps

What troubleshooting steps have you tried as we don't want you to have to repeat?

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userIjBakyGSGj
Astronaut

Re: Forgot password of lock and mask apps

Forgot password lock and mask

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usermJaJrogpx2
Constellation

Re: Forgot password of lock and mask apps

He

I have sumsang j7 prime I forgot  password of lock and mask aap so plz  help me in this problem

 

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