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Katycorn87
Constellation

Images won't download

Normally, when I download a Google image (for example, a png image) it would appear on my gallery as usual. But lately, everytime I try to download a Google image, it says "download complete" but doesn't appear on my gallery. When I check my files, it claims that the image was "deleted" so I try to download it again but nothing happens. This wasn't bothering me as much until I realized that the same thing was happening with my Google Photos app. Everytime I try to download a backed up image from the app, it says "download complete" but nothing appears on my gallery. I'm not sure if there's something wrong with Google or just my tablet (Galaxy Tab A with S Pen) but I just hope it isn't a virus. Please help.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Images won't download

Does this occur with the device in safe mode?

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