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Supernova

Re: bixby voice not working on s9+

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@userUu2mxH4li5: I am sorry to hear this. Give this a try:

 

  1. Settings
  2. Apps
  3. 3 Vertical Dots
  4. Show System Apps
  5. Bixby Voice
  6. Storage
  7. Clear Cache 
  8. Clear Data

After you have completed these steps please restart your device. 

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Samsung Care Ambassador

Re: bixby voice not working on s9+

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@userUu2mxH4li5 wrote:

When i say hi bixby it acts like its going to wake up but it dosent

 


[color=#FF0000]by chance do you have Kik app installed? if you do then you need to disable the microphone permission for that app. If you don't have the Kik App then it's a third party app that is using your microphone in the background and you'll need to go and disable it and then Bixby should work[/color]

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userlaXTLyvsYG
Constellation

Re: bixby voice not working on s9+

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My S9 just stopped being able to use Bizby, it's also not recognising SD cards, it's a month old

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Highlighted
userasiVu2nJrB
Constellation

Re: bixby voice not working on s9+

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My bixby settings page is grayed i cannot wake up voice..please help

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user55d8DUAu96
Constellation

Re: bixby voice not working on s9+

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I have just received the note 9. And I'm finding it impossible to activate bixby.  Someone please help. I e done loads of  voice recording to improve accuracy but still noth6

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Sadesh
Constellation

Re: bixby voice not working on s9+

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I get the same issue a few days ago.still having the problem of bixby voice assistant.model is s9 plus.need a quick feed back regarding this

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userjzS2hBuUVm
Constellation

Re: bixby voice not working on s9+

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email me if you got yours fixed 

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user7xRDSl3i9o
Constellation

Re: bixby voice not working on s9+

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I have a Note 9 512 gig and I'm having the same problem. Even when I open it, it still doesn't even work. Only when I press the Bixby button it works. And I checked all of the settings and they are fine. It worked fine in the beginning, and its updated too.


@f2arena wrote:

I have recently purchased a brand new s9+ and i cant open bixby voice. There are no bixby related apps found in galaxy apps. But all of them are available in settings>apps.


 

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Samsung Moderator
Samsung Moderator

Re: bixby voice not working on s9+

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Can I have your full model code, baseband version, and carrier information?

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