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userhp7OzjuBGW
Constellation

Re: bixby voice not working on s9+

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Yes, I just bought my phone last week. I dont know how to find the info your asking for but I'm on att

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userbOG7oOquMk
Constellation

Re: bixby voice not working on s9+

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this is what i am getting nothing in bixby settings and nothing in bixby home.
bixby voice is just gone 
https://imgur.com/a/gY7C6mG

https://imgur.com/a/H74CzLr

please help 

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userucbbjZRd1u
Constellation

Re: bixby voice not working on s9+

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Model SMG96041

Baseband G960U1UES2ARF4

8.0

 

Bixby not working at all.  Not even working with button.  If I swipe I can open it but no options to turn anything on or off.  

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useri2SheLhG3s
Astronaut

Re: bixby voice not working on s9+

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here is the problem, I have a deep voice and could not get bixby wake up to work, I got my wife to to try it after training the voice and it worked, this is after spending hours going through apps and settings etc. so I then did some more test I got 3 male voices to try none of them worked, then I got 3 female voices guess what thye all worked. So the issue is not the phone or any apps in most cases but its samsungs software that is not up to speed and clearly shows a fault. surely samsung must be aware of this but yet keeps loyal customers frustrated by not being up front.

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Samsung Care Ambassador

Re: bixby voice not working on s9+

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@useri2SheLhG3s wrote:

here is the problem, I have a deep voice and could not get bixby wake up to work, I got my wife to to try it after training the voice and it worked, this is after spending hours going through apps and settings etc. so I then did some more test I got 3 male voices to try none of them worked, then I got 3 female voices guess what thye all worked. So the issue is not the phone or any apps in most cases but its samsungs software that is not up to speed and clearly shows a fault. surely samsung must be aware of this but yet keeps loyal customers frustrated by not being up front.


Not a software issue. It's one of your apps using your mic permission

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Triphazard
Constellation

Re: bixby voice not working on s9+

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Oh my god I also have a deep voice and just tried in a girly higher voice and it works?!

 

So if I'm to want it to work I have to not use it in public. 

 

This really needs a fix. 

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user07566Ft3y4
Constellation

Re: bixby voice not working on s9+

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model SM-G965U1

BASEBAND: G95U1UES2ARF4

CARRIER: STRAIGHT TALK

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userUu2mxH4li5
Constellation

Re: bixby voice not working on s9+

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Im havinh trouble we iyh my bixby voice 

Baseband

G960USQS2ARF4

 

Build number

R16NW.G960USQS2ARF4

 

Verizon 

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Samsung Moderator
Samsung Moderator

Re: bixby voice not working on s9+

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Could you specify what problems you're having? 

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userUu2mxH4li5
Constellation

Re: bixby voice not working on s9+

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When i say hi bixby it acts like its going to wake up but it dosent

 

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