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user9YhP4z4lgu
Constellation

Burn in problem on Samsung Notebook 9 Always monitor

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I have been using this notebook for a year now and this shows up recently. This is the 2017 edition. Can anyone tell me what is the problem of the monitor? The notebook has not been dropped or damaged. Is it the backlight problem? Those ghostings/ shadings are rectangular in shape.Thanks everyone.

 

 

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Black Hole

Re: Burn in problem on Samsung Notebook 9 Always monitor

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I completely understand. However, I do apologize, we only have the ability to support within the US. Please visit the link below for support in your area.

 

http://www.samsung.com/visitcountry

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3 REPLIES 3
Black Hole

Re: Burn in problem on Samsung Notebook 9 Always monitor

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@user9YhP4z4lgu: Just to confirm, was the unit purchased in the US? 

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user9YhP4z4lgu
Constellation

Re: Burn in problem on Samsung Notebook 9 Always monitor

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No, it is not. But I wish to know what might be causing the problem. Thanks.

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Highlighted
Black Hole

Re: Burn in problem on Samsung Notebook 9 Always monitor

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I completely understand. However, I do apologize, we only have the ability to support within the US. Please visit the link below for support in your area.

 

http://www.samsung.com/visitcountry

Reply
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