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users0vVKJyY5T
Astronaut

HMD Odyssey+ hardware/firmware failure

I am experiencing a blinking green light and no display on this device (XE800ZBA).

 

I have exhausted all options and would like to have the hardware examined by a professional.

 

I am currently within warranty. This item was purchased from Amazon.com and is currently in Europe.


Please advise on the best strategy for getting this item repaired.

1 REPLY 1

Re: HMD Odyssey+ hardware/firmware failure

Call 1800 SAMSUNG and get connected to the Laptop dept. They can set up a mailing label so you can send it in under warranty, or be able to troubleshoot it over the phone.

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