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TomWolves
Asteroid

M2070 Xpress Printer not waking up

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Hello folks, My M2070 FW printer goes to sleep or hibrination mode, and I can not get it to come back on and use the wi-fi unless I go down stairs and shut it off and on again. Is there a solution to this? just a pain to go down stairs reboot printer restart wi- fi and go back up stairs every time I want to use the printer. Thank you for your help and time.

 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Hi, Thank you for reaching out to our community. First off, did you purchase this printer in the USA? Next can you please try the following? http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=420070&modelname=SL-... you.


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27 REPLIES 27
Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Hi, Thank you for reaching out to our community. First off, did you purchase this printer in the USA? Next can you please try the following? http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=420070&modelname=SL-... you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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yes!, I bought it in the USA, at ( B&H Electronics) .

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Did you try the given link? Thank you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Yes sir I did, still won't wake up. if I could upload the screen shot I would show you what it says. Thank you
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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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If you can't send this screen shot here, please send this information to me via a email. smsupport@sea.samsung.com Thank you. 


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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Trying to wakeup Samsung.JPG

It says Error state, but it is in sleep mode. Smiley Sad

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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SamSung M2070 Poblem01.JPGSamsung Printer Problem 02.JPG

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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After you made these changes, did you power cycle your network and devices? You may want to give that a try. Thank you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Do you mean turn off the printer and turn back on?, or do you mean turn off printer and computer and turn back on?

 No I didn't do that, I will try that tomorrow as I have to go to work now. Thank you!

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