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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Turn off the computer, printer, and router. Then test this connection after it goes back into sleep/hibernation mode. Thank you. 


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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Ok then, I will shut every thing off before I go to wrok, and turn it back on when I get home. Thank you! I will let you know tomorrow how it went either way, again thank you for your helping advice.

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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No problem. This community is here to help one. Thank you.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Thank you for the advise and help. Seems to be waking up now. Have a great day!
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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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SamSungM2070 Offline01.JPG

Guess I spoke to soon. My M2070 Xpress printer still will not wake up after not in use in days. Says ( Offline), can't get it back online unless I go to the basement and shut it off, and on again. It will not reconize the WI-FI .

Thanks!

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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What OS is running on your computer?


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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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hello!, I am running Windows10. Thank you!

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Have you tried assigning a Static IP address?

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=420103&modelname=&mo...


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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Thank you Amanda, I gave that a go. I will see what happens in a few days before I say " problem fixed", I hope this does the trick.I appreciate your time!

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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Well I gave it a go, but my printer still won't come back on. It seems to happen when I turn my WI-FI off . I use Verizon Jetpack and I am on a metered connection. This is why I shut my WI-FI off. So the next morning when I turn back on my WI-FI the printer will not come back on. Thank you for your help

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