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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

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Does your network have a static IP setting or is it dynamic? 

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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TomWolves
Asteroid

Re: M2070 Xpress Printer not waking up

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Hello Justin, Ummm how do I find out what IP setting I have? Static or dynamic? where do I look etc. Thank you!

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Samsung Moderator
Samsung Moderator

Re: M2070 Xpress Printer not waking up

JUMP TO SOLUTION

You would need to reach out to your ISP for this info. 

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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userdENQnDfdh6
Constellation

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

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Despite the headline for this post, now that I have followed it all the way through, the problem was clearly not solved. I have exactly the same problem with a different model of Samsung.

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userdENQnDfdh6
Constellation

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

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userWr0ucnQZfq
Constellation

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

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I have two M3820DW printers that were not waking up as well, hours of troubleshooting later realize the "wake-up event" box was not checked. Go to SyncThru, login to the printer which by defaut is username "admin" password "sec00000" go to machine settings under general you will see "wake up event" make sure is checked. Done.

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userBANdQJwvfa
Astronaut

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

JUMP TO SOLUTION

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

 


@userWr0ucnQZfq wrote:

I have two M3820DW printers that were not waking up as well, hours of troubleshooting later realize the "wake-up event" box was not checked. Go to SyncThru, login to the printer which by defaut is username "admin" password "sec00000" go to machine settings under general you will see "wake up event" make sure is checked. Done.

 

This solved the problem of my M2835 not waking up on wireless. It is now. Cheers 👍

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userWr0ucnQZfq
Constellation

Re: M2070 Xpress Printer not waking up - NOT, repeat NOT, Solved

JUMP TO SOLUTION

Cheers! Makes me glad I was able to help, I understand the frustration when something doesn't work as it should. Happy printing!

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