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ConfusedWithMyDevices
Constellation

Notebook 7 Spin NP740U5L-Y02US

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Notebook locked up during update and can no longer boot up. Recovery hasn't worked. Came Win 7 with free Win10 upgrade. I have copies of backups as Win 7 not Win 10 and can't even get it to load a clean version wiping out data. Support told me get bootup device from J&J's who is out of buainess. It has extended warranty why can't I get Samsung to help?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Notebook 7 Spin NP740U5L-Y02US

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Please send us a private message with your serial number to the link so we can look further into this for you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Notebook 7 Spin NP740U5L-Y02US

JUMP TO SOLUTION

Please send us a private message with your serial number to the link so we can look further into this for you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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