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userOAv5jmxFgC
Asteroid

Notebook 7 Spin - Support Page Not Found

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I enter the model number NP740U5M-X01US on the Support page and I get redirected to a "not found" page.  Is there no support for this model?  Am I doing something wrong?

 

Thanks.

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Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Notebook 7 Spin - Support Page Not Found

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Here's the link: http://www.samsung.com/us/computing/windows-laptops/15-18/notebook-7-spin-15-6---12gb-ram--np740u5m-... What's the trouble that you're having?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Notebook 7 Spin - Support Page Not Found

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Here's the link: http://www.samsung.com/us/computing/windows-laptops/15-18/notebook-7-spin-15-6---12gb-ram--np740u5m-... What's the trouble that you're having?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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userOAv5jmxFgC
Asteroid

Re: Notebook 7 Spin - Support Page Not Found

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Thanks for the reply samsungjam.  Yes, the link you provided does take me to the support page.  To answer your question, the problem that I'm having is that when I put the model number NP740U5M-X01US into the model number text box on the "get support" for Windows Laptops (http://www.samsung.com/us/support/computing/windows-laptops), I am prompted to select the found and correct item identified from the search, and that's when I get sent to the "Support Page Not Found"  error.  This is the problem as was stated in the original email (a bit more detail here).

 

Nevertheless, you provided the link, so I will accept the answer.

Thanks

 

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userOAv5jmxFgC
Asteroid

Re: Notebook 7 Spin - Support Page Not Found

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BTW, the problem still exists.

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