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userT5PLTUS5fJ
Constellation

Problem with Chromebook 3 wont turn on

I have a Chromebook that won't turn on but as soon as I insert the charger cable it flashes green and orange. Please help all I did was turn it on close the lid then it went dead this is the first signs of life in two weeks. Now the flickering lights when I insert the charger. 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Problem with Chromebook 3 wont turn on

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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useraxDv3j9roA
Asteroid

Re: Problem with Chromebook 3 wont turn on

I haven't had that issue with my samsung Chromebook 3 but I did just recently updated it and now blue tooth won't work



 

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Samsung Moderator
Samsung Moderator

Re: Problem with Chromebook 3 wont turn on

@useraxDv3j9roA Have you tried a powerwash of the device? 

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