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userblxGzOCmXw
Constellation

Samsung odyssey+ black screen

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I've got a Samsung odyssey plus since last black Friday and today i have a black screen inside the headset. 

The green light is flashing inside but the screen stay off. 

Working properly since the beginning. 

No windows update. 

Try it on another computer but he is not detected as well. 

Did someone have the same issue ?!?

I wonder if i will ask to be refunded... 

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Samsung odyssey+ black screen

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Have you checked the wire for any damage? Please send us a private message with the full model code and serial number: Link

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Samsung odyssey+ black screen

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Have you checked the wire for any damage? Please send us a private message with the full model code and serial number: Link

Reply
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userblxGzOCmXw
Constellation

Re: Samsung odyssey+ black screen

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My wire are OK and i send you a private message with the information you asked. 

Still black screen. It's frustrating. 

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