I'm sorry, I'm a little confused on what you need. Mind detailing a bit of what's going on so I can help?
Had you tried to flash the bios on your own? That's something that would require service.
thank's for responding
i'm very far from a samsung laptop service, but there is a men who promise me, tow solution:
find in the internet the flasher, that i'm trying to have from here.
secondely find a laptop like my own, to extract the flasher which is difficult too to find.
the picture in attachement is discribe the probleme when i start with scap botton.
Since you can't do the recovery through the computer itself, have you tried using a recovery disk/USB?