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01-27-2021 06:44 AM in
ComputersAfter purchasing a 980 Pro I decided to use the data migration tool to clone my original WD Black drive. I missed the software instructions to load the Samsung NVME drivers before the cloning. After cloning Sansung Magician would recognize and function on the 980 Pro, although Win 10 saw it as a WD Black. The Samsung NVME driver install would not recognize the 980 Pro, and load the drivers.
Is there a method to re-recognize in Win 10 the 980 Pro, and load the proper Samsung drivers. Thank you for any help.

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01-31-2021 01:29 PM in
ComputersFor all solid-state drive questions, please either email support@totalts.com or call 1-800-SAMSUNG and choose option 7 for SSD support. The SSD support team is available M-F 9 AM - 9 PM. Thanks!
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02-01-2021 06:54 AM in
ComputersDid you remove the WD from the computer and cold boot it?
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02-02-2021 03:04 PM in
ComputersHello userLSehGvlyFD,
If the drive you have is the 980 PRO NVMe drive, Unfortunately, at the moment, there is no 980 PRO NVMe driver available. The current NVMe driver on Samsung's website is only for the 970 series drives. However, what is the drive shown as within your Windows "Device Manger"? (under the category "Disk Drives")
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a month ago in
ComputersHi,
"Unfortunately, at the moment, there is no 980 PRO NVMe driver available."
So in the future, we could see a Samsung NVMe driver for the 980 PRO ?

