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10-27-2025
07:17 PM
(Last edited
10-28-2025
06:45 AM
by
SamsungStephani
Auto switch is not recognizing my bud3 pros even though they are connected under connections. All devices are signed into the same Samsung account. I have already reset earbuds, disconnected and reconnected.
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10-28-2025 07:08 AM in
ComputersHello,
We are sorry to hear about the connection concerns reported and have located this troubleshooting article for review Connection issues with Samsung earbuds. Please also ensure both your devices are up to date regarding the software. You can check for updates here https://www.samsung.com/us/support/downloads/. Best of wishes.