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Original topic:

Backlit Keyboard not working in Windows 10

(Topic created on: 3/29/21 5:30 AM)
user0pxjrzlY9M
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I have a series 7 notebook model NP700Z7CS01UB, and after i updated to Win 10, the backlit on the keyboard, don't work anymore. I found a Samsung recommendation, to other people, to install  all drivers, but i don't wanna do this.  I download all the drivers from this page, but i wanna install only the driver for the backlit keyboard.  Which is this driver?

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SamsungLarry
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Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109630/ If this does not help I recommend letting a service technician have a look. If you're experiencing this or similar symptoms please reach out to our support team directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis.  Please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLarry
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Community Manager
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Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109630/ If this does not help I recommend letting a service technician have a look. If you're experiencing this or similar symptoms please reach out to our support team directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis.  Please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungLarry
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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