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Bios Update failure Galaxy book Pro

(Topic created: 02-11-2024 06:53 PM)
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Aalbert4
Halo
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Computers
Hi, I got a notification saying I had a Samsung bios update and while I went to install it I kept getting this error message "The BIOS/MICOM model to be updated is different." I restarted and it's still the same

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17 Replies
Aalbert4
Halo
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Computers
An Update has arrived that fixed this.
I got a notification again saying to update and it worked.

Look out for that notification 20240215_153856_1000018000_1708029577.jpg
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ChewiePooh
Constellation
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Computers

Ridiculous and annoying, same is happening to me. This occurred after "Samsung Update" downloaded and attempted to install the update. Very pleased with this laptop (Galaxy Book Pro 13" 512GB Mystic Silver) I purchased back in 2021. Why updates are pushed to products that are incompatible is beyond me. Hopefully someone answers us.

Aalbert4
Halo
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Computers
An Update has arrived that fixed this.
I got a notification again saying to update and it worked.

Look out for that notification 20240215_153856_1000018000_1708029577.jpg
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losgreger
Astronaut
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Computers

Same here. And just like userj4d4hZuhdQ is reporting, my laptop keyboard has also stopped working, one key at a time.

I used to think that my old HP laptop would be the worst laptop I ever owned, and promised myself to never buy anything from that brand. Turns out that Samsung is even worse. Haven't they got any quality control at all?

Aalbert4
Halo
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Computers
An Update has arrived that fixed this.
I got a notification again saying to update and it worked.

Look out for that notification 20240215_153856_1000018000_1708029577.jpg
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Sjafri191040
Astronaut
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Computers

Im having the exact same issue, its saying the BIOS/MICOM model to be updated is different !!

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THä
Astronaut
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Computers

Same here...

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! If the Software updater is not working I would recommend first shutting your laptop down completely. And the reboot before opening anything else open the software updater and try to update again. Also, make sure that you have your laptop charging. Please let me know if this helps! 

 

You can try the information from the EU community too. But I can not 100% guarantee it will work as software from other countries is different and not everything is compatible. 

 

https://eu.community.samsung.com/t5/computers-it/samsung-galaxy-book-bios-update-ver-p17cfd-fails/td...

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