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Samsung Moderator
Samsung Moderator

Re: Black display Samsung Notebook 9 Pro

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If you unplug the television as a monitor, does the screen remain black on the laptop?

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Samsung Moderator
Samsung Moderator

Re: Black display Samsung Notebook 9 Pro

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It would need to be sent in for service.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Black display Samsung Notebook 9 Pro

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OK I am willing to do that.

 

Steps?

MICHAEL MANGANO
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Astronaut

Re: Black display Samsung Notebook 9 Pro

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The solution that helped me requires some technical skill.
I separated the screen from the screen shell/cover and disconnected the display cable. Then I cleaned the connector using a pencil eraser and connected things back together. After that, I used a double-sided tape to attach the LED panel back to the screen shell. (I had to use special double-sided tape designed for laptop LCDs though.) It has been more than two weeks since the repair and I have not experienced any issues with the screen since.

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