So what's the deal with this? I just started to experience the same issue!! All of a sudden, my screen would turn black and flicker. Then the flickering will stop and the screen will just stay black. If I press the power button it goes to sleep, then I turn it back on and it is fine. Then after some time the same thing happens. Please advise.
After much googling, I think I found a solution. Since this ONLY happens while using laptop on battery power, this is what I did: Right click on you desktop and go to "Intel Graphics Settings" -> "Power" -> "On Battery" -> "Panel Self Refresh" -> "Disable" -> "Apply". This appears to have fixed it for me.
Just want to report back. Running for the past two months with zero issues after doing this:
Right click on you desktop and go to "Intel Graphics Settings" -> "Power" -> "On Battery" -> "Panel Self Refresh" -> "Disable" -> "Apply". This fixed it for me.
Piggybacking on messages that have the same issue that I am having.
I have my laptop connected to a TV monitor. My laptop screen is black, but the TV monitor responds to touchscreen commands. Doesn't matter if the computer is running on battery or plugged in.
I have. The display on my laptop has been black for a while. I connected it to a monitor to confirm that the computer was working. I am looking for solutions other than changing the display screen.