Black screen and no power on flex laptop

[Jenns711]

My Samsung flex laptop only has a blue light indicating power but has a black screen and wont power on.

[LeoWyatt89 · Accepted solution]

Hello! I would recommend checking this article out: https://www.samsung.com/us/support/troubleshooting/TSG01109614/ 

If it still isn't working, you probably need service http://www.samsung.com/support/service